Even though software developers, designers, and testers all try to keep end users in mind when building applications, there’s no true way to anticipate the variability of user experience in the wild, says Rob Mason. That’s why usability testing is so important.
Usability testing focuses on the end user’s experience and helps organizations do the following:
- Uncover opportunities to improve
- Identify issues in design
- Learn about user behaviors
Read more at DevOps.com.
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